Global Premium Tech Support · Since 2011

Give your PC some TLC.
We fix it — or you don't pay.

Tech Live Connect delivers 24/7 remote technical support for PCs, Macs, tablets, smartphones and peripherals. Certified live experts, encrypted sessions, 95%+ first-contact resolution.

  • 3.2M+Customers served
  • 95%Resolution rate
  • 24/7Live coverage
  • 93%+CSAT rating

Trusted infrastructure & compliance

What we fix

Full-stack technical support for the devices you rely on.

From a slow laptop to a broken printer to a router that keeps dropping — our engineers cover the entire home and small-office stack, remotely and on your schedule.

PC & Mac Repair

Slow boot times, blue screens, kernel panics, crashes and freezes — full diagnostics and repair without leaving your desk.

Virus & Malware Removal

Deep scans, rootkit removal, browser hijack cleanup and hardening. We remove the threat and put defenses in place.

Router & Wi‑Fi Support

Dead zones, dropped connections, port forwarding, guest networks and mesh setup — configured and tested end-to-end.

Printer & Peripherals

Install, share, calibrate and troubleshoot printers, scanners, webcams and USB peripherals across Windows and macOS.

Email & Account Support

Setup and recovery for Gmail, Outlook, iCloud and business mail — plus sync issues across desktop and mobile clients.

System Optimization

Startup cleanup, disk health, driver updates and performance tuning — bring old machines back to life.

How it works

A phone call away from a working machine.

  1. 01

    Call or request a callback

    Reach a live technician 24/7. Describe what's happening — no scripts, no automated menus.

  2. 02

    Secure remote diagnostic

    With your permission, our engineer connects over an encrypted channel to inspect your system.

  3. 03

    Fix, verify, document

    We resolve the issue live, verify it with you, and email a written summary of what was done.

Support plans

Straightforward coverage. Cancel anytime.

Every plan includes unlimited software support, 24/7 access to live experts, and our resolution guarantee.

Silver

One device, everyday coverage.

$7.99/ month
  • 1 PC or Mac
  • Unlimited software support
  • 24/7 live technicians
  • Password protection
Choose Silver

Diamond

Family plan, full coverage.

$19.99/ month
  • Unlimited devices
  • Everything in Gold
  • Dedicated account manager
  • Data backup guidance
  • Smart-home device support
Choose Diamond

All plans backed by our written no-fix, no-fee guarantee. Prices in USD.

About TLC

Fifteen years of one job: getting your tech back to work.

Tech Live Connect was founded in 2011 with a simple idea — technical support should feel like talking to a knowledgeable friend, not navigating a phone tree. Today we operate a 24/7 support center staffed by certified engineers serving customers across North America, Europe and Asia.

We invest in people first. Every technician completes a structured onboarding covering Windows, macOS, iOS and Android environments, common consumer hardware, and the soft skills that make a difficult moment a little easier.

2011Founded
500+Engineers
4Languages supported
Contact

Talk to a live engineer.

Support lines are open 24 hours a day, seven days a week. Prefer email? Drop a note and a technician will follow up within the hour.

Request a callback

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